Interpersonal Skills - Respect vs Disrespect
Defensive and Supportive Communication
Defensive and Supportive Communication
Strategies
Jack Gibb, a researcher of group communication, identified several communication strategies that produce defensiveness as as a complementary set of strategies that can be more supportive:
| Defensive Strategies | Supportive Strategies |
| Evaluation | Description |
| Control | Problem Orientation |
| Strategy | Spontaneity |
| Neutrality | Empathy |
| Superiority | Equality |
| Certainty | Provisionalism |
| Defensive | Supportive |